Agri-Food & Veterinary Authority of Singapore
Singapore Government

Contact Info



Search Begin search 

Home     About AVA     Careers     Legislation     Publications     Resources     FAQs     News & Events     Useful Links     Services    

PrinterFriendlyIcon ReferAFriendIcon

Centre for Animal Welfare and Control

AVA regulates animal welfare and control under the Animals and Birds Act 2002 and its subsidiary legislations, the Animals and Birds (Pet Shop and Exhibition) Rules 2004 and the Animals and Birds (Dog Licensing and Control) Rules.

The Centre for Animal Welfare and Control (CAWC) of the Agri-Food & Veterinary Authority was established in 1995 as a one-stop location for matters pertaining to animal welfare and control.


The Centre for Animal Welfare and Control (CAWC) of the Agri-Food & Veterinary Authority provides the following services:


Report a lost or found animal

Owners who lost their pets or members of the public who found a pet animal can lodge a report to notify AVA. Please use this form and email the softcopy to

On receipt of your report, AVA will keep a look out and alert you if we have news of the missing pet. You may also wish to notify SPCA, consider advertising near your neighbourhood, in the classified ads of Straits Times or on the websites or to expand your search.


Claim of impounded dogs and cats

AVA's Centre for Animal Welfare and Control (CAWC) houses animals that may be handed to us from the public. Some of these animals impounded may be lost pets found by the public. We have prepared two documents to help guide owners on what to prepare to collect their dog or cat:

1) Guidelines to claim your dog

2) Guidelines to claim your cat

To claim impounded dogs or cats, the following fees have to be paid:

  • Impoundment fee: S$93 per dog / S$47 per cat
  • Microchip fee: S$20 per animal (if not done earlier)
  • Boarding fee: S$16.50 per day per dog or cat (from day of impoundment)
  • Licence fee (for unlicensed dogs). See Dog Licensing
In addition, there will be a penalty for each of the following:
  • If the dog was not licensed
  • If the dog licence has expired
  • If the dog was straying
  • If the dog was not muzzled (for breeds required to be muzzled in a public place). See List of Breeds
  • If the dog was not kept at the premises registered in the licence


Re-home an impounded dog 

    AVA works with animal welfare groups to encourage caregivers to provide a home for unowned dogs so that they may have a chance to be a pet. These are specific cases whereby the caregiver and dog would have been familiar with each other under the circumstances. For the general public interested to adopt a dog from the shelter, we encourage them to go through the registered animal welfare organisations. 

    The new owner have to be committed to care for the dog responsibly, by settling the fee for boarding, microchip and dog licensing. The dog must be sterilised within 30 days from collection. For more details, please see "Guidelines to re-home a dog from AVA"

If you have further enquiries/feedback

For feedback on animal nuisance and welfare issues, please call the AVA Animal Response Centre via 1800 476 1600 or email us

For other enquiries/feedback, please call the AVA Contact Centre via 6805 2992 or email us.

Alternatively, please visit our Contact Info page.


Last updated on 16 December 2014
Privacy Statement | Terms of Use | Rate our Site © 2014 Government of Singapore
Best viewed using IE 6.0+