Agri-Food & Veterinary Authority of Singapore

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Service directory (by Food, Animals & Pets, Agriculture & Fisheries Sectors)
AVA's Offices & Centres

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Sector Directory

General
Category	Contact Number	Email Address
General Enquiries/ Feedback	63257625	ava_email@ava.gov.sg
Quality Service Manager Hotline	1800-2262250	ava_qsm@ava.gov.sg

Food
Category	Contact Number	Email Address
Import / export / transshipment of meat & fish (seafood); licensing of traders	63257313 (Meat) 63257624 (Meat) 63257683 (Meat) 63257102 (Seafood) 63257879 (Seafood)	ava_import&export_meat&seafood@ava.gov.sg
Import / export / transshipment of vegetables & fruits; licensing of traders	63257620 63257599 63257285	lily_ling@ava.gov.sg teo_yen_ling@ava.gov.sg
Import / export / transshipment of eggs (fresh)	63257828	ava_import&export_animals@ava.gov.sg
Import / export / transshipment of eggs (salted / preserved / processed)	63257624 63257313	ava_import&export_meat&seafood@ava.gov.sg
Import of processed food and food appliances	63250783 62215056	ong_swee_seng@ava.gov.sg
Artificial sweetening agents and food containing artificial sweetening agents	63258552 63258556	diana_lee@ava.gov.sg tan_yi_ling@ava.gov.sg
Export and health certification of processed food	63255483 63250781	helen_ng@ava.gov.sg chan_li_chu@ava.gov.sg ng_sim_yam@ava.gov.sg
Irradiated Food	63258369	ong_swee_seng@ava.gov.sg ahmad_rahman@ava.gov.sg
Accreditation of overseas meat & processed egg establishments	63257639 63257343	ronel_jabonero@ava.gov.sg choy_chye_hock@ava.gov.sg
Accreditation of overseas egg farms	63257674 63257346	chang_siow_foong@ava.gov.sg chong_yen@ava.gov.sg
Registration of processed food traders	63258496 63250786 63253016	lim_tiong_peng@ava.gov.sg ng_hooi_beng@ava.gov.sg annie_chua@ava.gov.sg
Licensing of meat & fish processing establishments, coldstores, poultry slaughterhouses	63257100 63257680	jannie_wan@ava.gov.sg low_bee_leng@ava.gov.sg
Licensing of other food processing establishments and food establishment grading system	63250781 63255483 63258493	diana_koh@ava.gov.sg helen_ng@ava.gov.sg june_choo@ava.gov.sg
Testing of food & food products	67952829 67952822 67952835	liang_soo_mui@ava.gov.sg noorrani_sahul@ava.gov.sg siling_lee@ava.gov.sg
Export health certification for meat, fish & dairy products	67952938 67952826 67952823	shirley_chua@ava.gov.sg wong_juat_ngoh@ava.gov.sg helen_phang@ava.gov.sg
Food labelling & advertisements	63258552 63258556	diana_lee@ava.gov.sg tan_yi_ling@ava.gov.sg
Post-harvest technology of fish & vegetables	67907973	mfrdlibr@pacific.net.sg

Animals & Pets
Category	Contact Number	Email Address
Import / export / transshipment of animals (including pets), animal feed, pet food, veterinary biologics & pathogens	62270670 63257333	ava_import&export_animals@ava.gov.sg
Import / export / transshipment of ornamental fish	67519804	poh_yew_kwang@ava.gov.sg
Import / export / transshipment of food fish for farming	63257102 63257879	ava_import&export_meat&seafood@ava.gov.sg
Import / export / transshipment of insects	67519842 67519843	ava_phytosanitary@ava.gov.sg
Accreditation of overseas poultry farms	63257674 63257346	tay_choon_nghee@ava.gov.sg chong_yen@ava.gov.sg
Endangered species (CITES) & other wildlife	62270670	gerald_neo@ava.gov.sg yvonne_low@ava.gov.sg
Animal welfare / cruelty to animals	64719987 64719996	ava_cawc@ava.gov.sg
Control of strays, loan of animal traps & claiming of impounded animals	1800-4761600	ava_cawc@ava.gov.sg
Dog licensing	64719987	ava_cawc@ava.gov.sg
Licensing of pet shops & animal exhibition	64717198	ava_cawc@ava.gov.sg
Sale & display of dragon fish	67519851
Licensing of veterinarians	64719992	leow_su_hua@ava.gov.sg
Licensing of veterinary centres	63257621	leow_su_hua@ava.gov.sg
Testing of animal pathogens & biologics	63165168 63165188	charlene_fernandez@ava.gov.sg koh-yeo_swee_chear@ava.gov.sg
Licensing of research institutions for the care and use of animals for scientific purposes	63257826	leow_su_hua@ava.gov.sg tay_rijin@ava.gov.sg

Agriculture & Fisheries
Category	Contact Number	Email Address
Agrotechnology & land-based farms	62575291 67591648	thomas_chia@ava.gov.sg yeo_meng_wah@ava.gov.sg
Coastal / Sea farms & related licences	62614882
Workers for agrotechnology industry, including application for NTS workers	63257629 63257678 63257672	goh_toh_kwang@ava.gov.sg quek_yok_peng@ava.gov.sg yeo_tiong_wee@ava.gov.sg
Dragon fish farm registration	67519851
Import / export / transshipment of plants & related certification / schemes	67519842 67519843	ava_phytosanitary@ava.gov.sg
Plant health services (diagnostic services on plant pests, diseases & nutrition)	63165168 63165188	yap_mei_lai@ava.gov.sg ava_planthealth@ava.gov.sg
Good Agricultural Practices (GAP) Certification	63257635	khoo_gek_hoon@ava.gov.sg
Agricultural pesticides	63257100 63257680	low_bee_leng@ava.gov.sg jannie_wan@ava.gov.sg
Jurong Fishery Port- port clearances & entry permits	62650430 62651680
Senoko Fishery Port- port clearances, entry permits fisherman's registration, inboard fishing vessel licence	62579760 62576721
Horticulture services	67519822	ava_hsc@ava.gov.sg
Marine aquaculture services	67519851
Aquaculture services	67519851

AVA Offices & Centres

Map

Agri-Food & Veterinary Authority
Address	Contact Number	Email Address	Map
5 Maxwell Road, #01-01 / #02-03 / #03-00 / #04-00 / #18-00 Tower Block, MND Complex Singapore 069110	Tel: (65) 62221211 Fax: (65) 62206068	ava_email@ava.gov.sg

Animal & Plant Health Centre
Address	Contact Number	Email Address	Map
Agri-Food and Veterinary Authority 6 Perahu Road Singapore 718827	Tel: (65) 63165168 / (65) 63165188 Fax: (65) 63161090

Aquaculture Service Centre
Address	Contact Number	Email Address	Map
Agri-Food & Veterinary Authority Sembawang Research Station Lorong Chencharu Singapore 769194	Tel: (65) 67519851 Fax: (65) 67523242

Centre for Animal Welfare & Control
Address	Contact Number	Email Address	Map
Agri-Food & Veterinary Authority 75 Pasir Panjang Road, Singapore 118507.	Tel: (65) 64719987 / (65)1800-4761600 Fax: (65) 64733687 / 64726157	ava_cawc@ava.gov.sg

Changi Animal and Plant Quarantine Station
Address	Contact Number	Email Address	Map
Agri-Food & Veterinary Authority Gate C7, Airport Cargo Road Changi Airfreight Centre Changi Animal & Plant Quarantine Singapore 918104	Tel: (65) 65457522 Fax: (65) 65453023

Horticulture Services Centre
Address	Contact Number	Email Address	Map
Agri-Food & Veterinary Authority Sembawang Research Station 17km Sembawang Road, Singapore 769193	Tel: (65) 67519822 Fax: (65) 67521244	ava_hsc@ava.gov.sg

Jurong Fishery Port
Address	Contact Number	Email Address	Map
Agri-Food & Veterinary Authority Fishery Port Road Singapore 619742	Tel: (65) 62650430 / 62651680 Fax: (65) 62651683

Marine Aquaculture Centre
Address	Contact Number	Email Address	Map
Agri-Food & Veterinary Authority St John’s Island Singapore Mailing address: Agri-Food & Veterinary Authority, 5 Maxwell Road #01-01, Tower Block, MND Complex, Singapore 069110	For enquiries on MAC and its services, please contact AVA’s Aquaculture Service Centre: Tel: (65) 67519851 Fax: (65) 67523242

Marine Fisheries Research Department/Southeast Asian Fisheries Development Centre
Address	Contact Number	Email Address	Map
Agri-Food & Veterinary Authority of Singapore 2 Perahu Road Singapore 718915	Tel: (65) 6790 7973 Fax: (65) 6861 3196	mfrdlibr@pacific.net.sg

Sembawang Animal Quarantine Station
Address	Contact Number	Email Address	Map
Agri-Food & Veterinary Authority 10 Lorong Chencharu Singapore 769197	Tel: (65) 64822724 Fax: (65) 64822726

Senoko Fishery Port
Address	Contact Number	Email Address	Map
Agri-Food & Veterinary Authority 31 Attap Valley Road, #02-29, Singapore 759908	Tel: (65) 62579760/62576721 Fax: (65) 67548276

Veterinary Public Health Centre
Address	Contact Number	Email Address	Map
Agri-Food & Veterinary Authority 10 Perahu Road Singapore 718837	Veterinary Public Health Laboratory Tel: (65) 67952822 / 67952829 Fax: (65) 68619491 Inspection Services & Epidemiology Division Tel: (65) 67952830 / 67952821 Fax: (65) 68619492


	Last updated on 08 May 2008

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