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Contact Us

Should you have any enquiries or feedback, please contact us at the following numbers. We will be pleased to be of assistance to you. You can also:



Directory

Agri-Food & Veterinary Authority
Category Contact Number
AVA Contact Centre (General enquiries and feedback) 6805 2992
Quality Service Manager (Feedback on AVA's customer service 1800 226 2250
Animal Response Centre (Enquiries and feedback on animal-related issues; dog licensing) 1800 476 1600
(24  hours)

 

AVA Offices & Centres

Agri-Food & Veterinary Authority (Headquarters)
Address
Contact Number
Email Address
Map

Jem
52 Jurong Gateway Road
#14-01
Singapore 608550

Operating Hours:
Mon - Thurs: 8.30am - 6.00pm
Fri: 8.30am - 5.30pm
Lunch Hour: 1.00pm - 2.00pm

AVA Service Centre (shared with BCA)
Jem
52 Jurong Gateway Road
#06-01
Singapore 608550

Operating Hours:
Mon - Thurs: 8.30am - 5.30pm
Fri: 8.30am - 5.00pm
Closed (Lunch): 12.30pm - 1.30pm


Jem is located next to Jurong East MRT Station. You may also wish to obtain detailed instructions on reaching there.

Tel: (65) 6805 2992 Email us

 

Animal & Plant Health Centre
Address
Contact Number
Email Address
Map

Agri-Food and Veterinary Authority
6 Perahu Road
Singapore 718827

Operating Hours:
Mon - Thurs: 8.00am - 5.30pm
Fri: 8.00am - 5.00pm
Lunch Hour: 1.00pm - 2.00pm

Bus service available is only 975 from Choa Chu Kang, the bus stop opposite Lot One. Please alight at bus stop no. B13 (four bus stops after Sungei Gedong).

Tel: (65) 6316 5168 / (65) 6316 5188
Fax: (65) 6316 1090
 

 

Aquaculture Services Centre
Address
Contact Number
Email Address
Map
Agri-Food & Veterinary Authority
Sembawang Research Station
Lorong Chencharu
Singapore 769194

Operating Hours:
Mon - Thurs: 8.00am - 5.30pm
Fri: 8.00am - 5.00pm
Lunch Hour: 1.00pm - 2.00pm

Bus services available are 167, 169, 171 & 980. From city direction, please alight at bus stop no. B07. From the North, please alight at bus stop no. B08.
Tel: (65) 6751 9851
Fax: (65) 6752 3242
 Email us

 

Centre for Animal Welfare & Control
Address
Contact Number
Email Address
Map

Agri-Food & Veterinary Authority
75 Pasir Panjang Road
Singapore 118507

Operating Hours:
Mon - Thurs: 8.30am - 5.30pm
Fri: 8.30am - 5.00pm
Lunch Hour: 1.00pm - 2.00pm

CAWC is located next to Jalan Pelepah. Bus services available are 10, 30, 51, 143, 176 & 188. From Harbourfront's direction, please alight at bus stop no. B05. From West Coast Road's direction, please alight at bus stop no. B06. 

Tel: 1800-476 1600
Fax: (65) 6473 3687 / 6472 6157
 Email us

 

Changi Animal and Plant Quarantine Station
Address
Contact Number
Email Address
Map
Agri-Food & Veterinary Authority
Gate C7, Airport Cargo Road
Changi Airfreight Centre
Changi Animal & Plant Quarantine
Singapore 918104

Operating Hours:
Mon - Sat: 8.00am - 10.30pm
Lunch Hour: 1.00pm - 2.00pm
Tel: (65) 6545 7523
Fax: (65) 6545 3023
 

 

Horticulture Services Centre
Address
Contact Number
Email Address
Map

Agri-Food & Veterinary Authority
Sembawang Research Station
17km Sembawang Road,
Singapore 769193

Bus services available are 167, 169, 171 & 980. From city direction, please alight at bus stop no. B07. From the North, please alight at bus stop no. B08.

Tel: (65) 6751 9822
Fax: (65) 6752 1244
 Email us

 

Jurong Fishery Port
Address
Contact Number
Email Address
Map

Agri-Food & Veterinary Authority
Fishery Port Road Singapore 619742

Operating Hours:
24 hours service

Please take bus service 98 from the bus stop across Lakeside MRT Station.

Tel: (65) 6265 1680
Fax: (65) 6265 1683
 Email us

 

Marine Aquaculture Centre
Address
Contact Number
Email Address
Map
Agri-Food & Veterinary Authority
St John’s Island
Singapore

Mailing address:
AVA Headquarters 
Jem
52 Jurong Gateway Road
#14-01
Singapore 608550
For enquiries on MAC and its services, please contact AVA’s Aquaculture Service Centre:
Tel: (65) 6751 9851
Fax: (65) 6752 3242
 Email us

 

Marine Fisheries Research Department/Southeast Asian Fisheries Development Centre
Address
Contact Number
Email Address
Map

2 Perahu Road Singapore 718915

Operating Hours:
Mon - Thurs: 8.00am - 5.30pm
Fri: 8.00am - 5.00pm
Lunch Hour: 1.00pm - 2.00pm

Bus service available is only 975 from Choa Chu Kang, the bus stop opposite Lot One. Please alight at bus stop no. B13 (four bus stops after Sungei Gedong).

Tel: (65) 6790 7973
Fax: (65) 6861 3196

 
Post-Harvest Technology Services Centre
Address
Contact Number
Email Address
Map

Agri-Food & Veterinary Authority
2 Perahu Road Singapore 718915

Operating Hours:
Mon - Thurs: 8.00am - 5.30pm
Fri: 8.00am - 5.00pm
Lunch Hour: 1.00pm - 2.00pm

Bus service available is only 975 from Choa Chu Kang, the bus stop opposite Lot One. Please alight at bus stop no. B13 (four bus stops after Sungei Gedong).

Tel: (65) 6790 7973
Fax: (65) 6861 3196

 
Sembawang Animal Quarantine Station
Address
Contact Number
Email Address
Map

Agri-Food & Veterinary Authority
10 Lorong Chencharu
Singapore 769197

Visiting Hours (for owners/ authorised representatives of animals undergoing quarantine only): 
Mon - Fri: 4.00pm - 6.00pm
Sat: 2.00pm - 6.00pm
Sun and Public Holidays: Closed

Bus services available are 167, 169, 171 & 980. From city direction, please alight at bus stop no. B07. From the North, please alight at bus stop no. B08.


Status of your pets in Sembawang Animal Quarantine Station
Tel: (65) 6482 2724
Fax: (65) 6482 2726
 Email us

 
 
Senoko Fishery Port
Address
Contact Number
Email Address
Map
Agri-Food & Veterinary Authority
31 Attap Valley Road, #02-29,
Singapore 759908

Operating Hours:
Mon - Fri: 9.30pm - 5.30pm the following day
Sat, Sun & PH: 9.30pm - 3.30pm the following day

Window Period:
Mon - Fri: 5.30pm - 9.30pm
Sat, Sun & PH: 3.30pm - 9.30pm

Bus service available is 956 from Woodlands or Marsiling MRT Stations.
Tel: (65) 6257 9760/ 6257 6721
Fax: (65) 6754 8276
 Email us

 

Veterinary Public Health Centre
Address
Contact Number
Email Address
Map

Agri-Food & Veterinary Authority
10 Perahu Road
Singapore 718837

Operating Hours:
Mon - Thurs: 8.30am - 6.00pm
Fri: 8.30am - 5.30pm
Lunch Hour: 12.30pm - 1.30pm

Bus service available is only 975 from Choa Chu Kang, the bus stop opposite Lot One. Please alight at bus stop no. B13 (four bus stops after Sungei Gedong).

Veterinary Public Health Laboratory
Tel: (65) 67952 822 / 6795 2829
Fax: (65) 6861 9491
 

 
Last updated on 14 December 2014
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