All animals, birds and their products coming through Changi International Airport must undergo inspections at CAPQ. CAPQ is located in the Changi Airfreight Centre. Public transport to CAPQ includes bus services and taxi. Please click here for more information on the procedures for clearing your pets upon their arrival in Singapore.
Changi Animal and Plant Quarantine Station
Agri-Food & Veterinary Authority
Gate C7, Airport Cargo Road
Changi Airfreight Centre
Changi Animal & Plant Quarantine
|Mon - Sat
||8.00am - 1.00pm|
Sun and Public Holidays
|2.00pm - 10.30pm|
How to get there
Bus: 9, 19 and 89 (alight at the 3rd bus stop after Police Pass Office, along Airline Road)
MRT: Bedok (transfer to bus 9), Tampines (transfer to bus 19)
Please click here for direction to CAPQ
Please be informed that this travel information is meant for commuters without pets. Pets are not allowed on buses and MRT trains.
The Sembawang Animal Quarantine Station (SAQS) provides quarantine for imported dogs, cats and small mammals. This is to ensure that exotic diseases such as rabies are not introduced into Singapore.
New online system for quarantine booking for pet animals
þ 24/7 access
þ E-submission of supporting documents
þ Self-service checks on application status and outstanding quarantine bills
þ Able to confirm quarantine space as early as 6 months in advance, with online payment of deposit
Availability of Quarantine Space
Due to surge in demand for quarantine space, AVA wishes to advise that SAQS is very heavily booked.
In order to avoid disappointment and to ensure that your travel plans for your pets are smooth, owners whose pets need to be quarantined should apply for quarantine space at least 3 (three) months in advance of anticipated arrival of the pets in Singapore.
Step by step instructions for dogs and cats:
Step 1: Download the starter guide (1.52MB, PDF).
Note: Before proceeding to Step 2, if you are using IE10 and above on a desktop, please turn on the compatibility view for the browser.
The instructions for turning on the compatibility view are available at the following URL: http://windows.microsoft.com/en-sg/internet-explorer/use-compatibility-view#ie=ie-10”.
Step 2: Follow the starter guide to use the Quarantine Management System. Please note that you need to have the following supporting documents for reservation e.g. details of your pets including microchip number, valid rabies vaccination records and valid serology test report.
Deposit will be collected upon confirmation of the quarantine space.
Services and fees
The SAQS provides a range of accommodation and pet services to enable your pet's stay to be as comfortable as possible.
The quarantine and related charges are:
- Transport charge (from CAPQ/Tuas Checkpoint to SAQS : $74.00 per dog or cat per trip or $74 per consignment of small mammals per trip
- Rabies vaccination (as required) : $65.00 per dog or cat
- Quarantine fees
- per dog or cat per day or part thereof (non-airconditioned) : $16.80
- per dog or cat per day or part thereof (airconditioned) : $26.25
- per small mammal consignment or room per day or part thereof : $26.25
The quarantine fees include veterinary examination and food for dogs and cats for the quarantine period. The fees does not include feed or bedding for small mammals and importers must arrange to visit their small mammals daily to feed them and clean their enclosures.
Field for dog walking
Fields are available for owners to walk their pets while in SAQS. 15-minute slots are available on a first come, first served basis and by booking only. Booking can be made up to 48 hours in advance by phone or over the registration counter.
Mon - Fri :
4.00pm - 5.30pm
Sun and Public :
||3.00pm - 5.30pm|
Mon - Fri
4.00 pm - 6.00 pm
||2.00 pm - 6.00 pm|
|Sun and Public Holidays
Quarantine discharge hours:
|Mon - Sun and Public Holidays
||10.00 am - 12.00 pm|
Sembawang Animal Quarantine Station
10 Lorong Chencharu Singapore 769197
For reservation of quarantine space, please contact AVA headquarter
Tel: (65) 63257544 or AVA_Import&Export_Animals@ava.gov.sg
For enquiries of the status of your pets in Sembawang Animal Quarantine Station
Tel: (65) 64822724
How to get there
Bus: 167, 169, 171 and 980 (alight at the bus stop opposite or after Sembawang Golf Course)
MRT: Yishun (transfer to bus 169 or 171)