Changi Animal and Plant Quarantine Station
All animals arriving at Singapore Changi International Airport must undergo inspection at AVA Changi Animal and Plant Quarantine Station (CAPQ). These include:
- animals entering Singapore; and
- animals in transit through Singapore for more than 4 hours. The maximum period of transit allowed for each transshipment through Singapore is 24 hours.
Directions to CAPQ
Make an appointment for your pet’s inspection by submitting an online booking request via AVA’s Intelligent Food Approval & Safety Tracking System (iFAST) at https://ifast.ava.gov.sg/eserviceweb/. Submit your request at least 5 days before arrival. Pets arriving for inspections without any prior appointment will be subject to an $80.00 inspection fee. Here are some FAQ about online inspection appointment booking (E-booking).
Step 1: Create an account (for non-SingPass users and company)
Step 2: Apply for E-booking appointment using the AVA Licence
Step 3: How to amend/cancel appointment
Clearance Procedure Upon Pet’s Arrival
Depending on whether your pet is imported as manifested cargo or excess baggage, different clearance procedures apply.
With effect from 1 September 2016, a new import clearance procedure will be implemented for imported pets. Please refer to the following link.
Inspection at CAPQ
At CAPQ, the veterinary-trained AVA officer will examine your pet and check accompanying documents, including:
- AVA import licence,
- vaccination records,
- rabies antibody level laboratory report, and
- government endorsed Veterinary Health Certificate.
Pets that do not need to be quarantined will be released if deemed clinically healthy and if all import requirements are met.
Animals subject to quarantine
Pets that require quarantine will be held at CAPQ after the inspection. An AVA-appointed transport service will be arranged to send your pet to Sembawang Animal Quarantine Station (SAQS) to undergo quarantine.
A transport fee of S$74 per dog, cat or consignment of small mammals will apply.
Location and contact details
|Gate C7, Airport Cargo Road
Changi Airfreight Centre
Changi Animal & Plant Quarantine
|Monday – Saturday:
8.00am – 1.00pm
2.00pm – 10.30pm
Closed on Sundays and Public Holidays
Pet transfer hours (from CAPQ to SAQS):
Monday – Saturday:
10.30am – 11.00am
||How to get there
|Tel: (65) 6545 7523
Fax: (65) 6545 3023
|Bus*: 9, 19 and 89 (alight at the 3rd bus stop after Police Pass Office, along Airline Road)
MRT*: Bedok (transfer to bus 9), Tampines (transfer to bus 19)
*This travel information is meant for commuters without pets, as animals are not allows on buses and MRT trains.
Download the detailed directions to CAPQ