Pets & Animals

Licensing Policies

Under Section 54 of the Animals and Birds Act and the Animal & Birds (Veterinary Centres) Rules, any person who wishes to operate and maintain a premises as a veterinary clinic or hospital must obtain a licence from the Director-General, Agri-Food and Veterinary Services.

It is also their responsibility to keep themselves informed of and to observe all relevant statutory requirements. Copies of the legislation are available from:

Legal Publishing
1 Kim Seng Promenade
#18-01
Great World City East Tower
Singapore 237994

Tel: (65) 6826 9691
Email: legalpub@snpcorp.com
Website: www.toppanleefung.com/webshop

The licensee has to ensure that the veterinary surgeons under his employ are licensed by AVA and comply with the conditions of licensing or any directives that may be issued by the Director-General from time to time.

The veterinary centre must at all times be under the control and management of a veterinary surgeon, and is subject to inspection by the AVA.

Veterinarians

Licensing of Veterinarians


To practise veterinary medicine in Singapore, you are required to apply for a veterinary licence from the AVA.

Veterinary degrees from veterinary schools fully accredited by the American Veterinary Medical Association (AVMA) or the Australasian Veterinary Boards Council (AVBC) are generally acceptable for licensing in Singapore as well as RCVS-accredited veterinary schools in the United Kingdom. As a guide, veterinary degrees from the United Kingdom, Australia, New Zealand and veterinary degrees from US veterinary schools (AVMA-accredited) are generally recognisable. Please note that AVA does not recognise veterinarians who have obtained Membership to the Royal College of Veterinary Surgeons (MRCVS) by virtue of EU Directive 2005/36/EC.

Veterinarians who hold veterinary degrees from non-recognised universities may still be eligible for licensing based on passes in the RCVS Statutory Examination for Membership; North American Veterinary Licensing Examination (NAVLE); Australian National Veterinary Examination (ANVE) or the New Zealand Veterinary Examination (NZNVE).

How to apply

Step 1: Submit application on LicenceOne

Please login to LicenceOne portal and submit a new application for our evaluation. You may access LicenceOne at https://licence1.business.gov.sg/AVA/authentication/showLogin.action

Step 2: AVA Veterinary Licensing Briefing

You will be required to attend the AVA Veterinary Licensing Briefing within one year of your licensure. You are to present the original qualification certificate for verification at this stage.

Licensing conditions

For more information, refer to the Conditions of Licensing for Veterinarians.” Hyperlink “Conditions of Licensing for Veterinarians” to the attached file below.

VS_Licensing Conditions_171214

 For enquiries on microchip submission, please contact:

Ms Cheryl Daludado - Germono
Tel: (65) 6805 2521
Email: Cheryl_Inguito_DALUDADO@ava.gov.sg

Compulsory Continuing Professional Education (CPE) for All AVA Licensed Veterinarians


For more information on CPE, refer to the CPE Frequently Asked Questions.

Code of Ethics for Veterinarians


Veterinary surgeons working in any veterinary centre should act in accordance with the Code of Ethics for Veterinarians.

The purpose of the Code is to assure the community the best service of which veterinarians are capable and to promote co-operation within the ranks of the profession. In addition, exemplary professional conduct not only upholds honour and dignity, but also enlarges our sphere of usefulness, exalts our social standards and promotes the science we cultivate.
For more information on the Code of Ethics, please refer to here. Hyperlink “here” to https://www.ava.gov.sg/docs/default-source/tools-and-resources/resources-for-business/codeofethicsforveterinariansfeb2012.pdf?sfvrsn=2

Licensed Veterinarians


For more information on AVA-licensed Veterinarians, please refer to List of Licensed Veterinarians.

Alternatively, for enquiries on licensed veterinarians in Singapore, please contact:

Ms Cheryl Daludado - Germono
Tel: (65) 6805 2521
Email: Cheryl_Inguito_DALUDADO@ava.gov.sg

Veterinary Centres

Licensing of Veterinary Centres


A licence from the Director-General, Agri-Food and Veterinary Services is required to operate and maintain a premises as a veterinary clinic or hospital .

It is also the licensee's responsibility to:

  • keep informed of and to observe all relevant statutory requirements, and
  • ensure that the veterinary surgeons under his employ are licensed by AVA and comply with the conditions of licensing or any directives that may be issued by the Director-General from time to time.

The veterinary centre must at all times be under the control and management of a veterinary surgeon. Note that the veterinary centre is subject to inspection by the AVA.

How to apply

For more information, please refer to the Application Information.

Please login to LicenceOne portal and submit a new application for our evaluation. You may access LicenceOne at https://licence1.business.gov.sg/AVA/authentication/showLogin.action.”

The fee payable for a veterinary centre is S$350 per year.

Licensing conditions

For more information, refer to the Conditions of Licensing for Veterinary Centres.

AVA Inspection regime for existing Licensee


Licence holders will be contacted for an inspection 3 to 6 months before the licence expiry.
 
For more information on inspection for licence renewal purposes, please refer to the Guidance Note for Veterinary Centre Licence Renewal Inspection. Hyperlink “Guidance Note for Veterinary Centre Licence Renewal Inspection” to the attached file below.

Guidance Note for Veterinary Centre Licence Renewal Inspection_Final

Reporting of Notifiable Diseases


Any suspicion or positive detection of diseases listed in the Schedule of the Animals and Birds (Disease) Notification must be reported to the AVA. This includes diseases detected in:

  • Locally obtained samples of animal or bird origin.
  • Imported samples of animal or bird origin.
  • Exported samples of animal or bird origin, regardless if the testing lab is based in Singapore or overseas.

For more information, refer to the list of notifiable diseases and disease reporting template.

List of Licensed Veterinary Centres


For more information on AVA-licensed veterinary centres, please see List of Licensed Vet Centres

Complaint

Lodging a Complaint Regarding Veterinary Medical Treatment Provided


The Agri-Food & Veterinary Authority (AVA) regulates veterinarians and assesses complaints regarding professional conduct. The client should, where possible, attempt to resolve the issue directly with the vet or the clinic’s vet manager. If the matter cannot be resolved or if direct resolution is not appropriate, a complaint can be lodged with the AVA. The aim of investigating a complaint is to maintain appropriate standards for the profession and the community. Valid complaints lodged are thoroughly assessed.

Guideline for lodging a complaint click here.


Veterinary Treatment Complaint Form click here.


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